N-able N-sight Alternative
Find out what is behind an alert before you take action.
Knowing that something is wrong is only the start of the job. GenticFlow investigates endpoint problems and presents findings your technicians can review, with the helpdesk and remote tools they need to help the person affected.
- Investigate the issue using live endpoint evidence.
- Review the findings and suggested next steps.
- Work on the endpoint and follow up through the helpdesk.
Try the full platform for 30 days with help from our team.
Find out what is causing the symptom.
GenticFlow checks relevant endpoint state and investigates possible causes using live evidence. Review the findings and any open questions before deciding how to proceed.
Use the right tool to work on the endpoint.
Open remote control when you need to see the screen, a terminal for commands or file access for logs and installers. These tools are available from web and mobile alongside the investigation.
Follow up with the person affected.
Built-in ticketing and user chat keep replies and progress with the request. You can tell the user what happened and leave a record for the next technician who works with them.
See what this could change for your team.
Turn recurring work into a workflow your team can reuse.
Hero lets you keep scripts and workflows for familiar support jobs. Run them from web or mobile, review the results and use those results to guide your follow-up.
Share the workload without extra technician seat charges.
Your subscription is based on covered endpoints and includes technician access. Give colleagues the helpdesk, investigations and remote tools they need to help.
Follow a familiar issue all the way through.
Use the 30-day trial to investigate an endpoint problem, take action and follow up with the user. Evaluate the complete support process with help from our team during setup.
See how GenticFlow would work for your team.
Tell us how you handle support today and we’ll walk you through the parts of GenticFlow that could help, with time for your questions.
Prefer to try it yourself?
Try the full platform for 30 days with your team. We’ll help you get set up.
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