The MSP Challenge
❌ Without GenticFlow
- • Can't scale without hiring (margin squeeze)
- • Simple tickets eating 50% of your techs' time
- • Starting from scratch on every escalation
- • Clients frustrated with response times
- • No differentiation from competitors
✓ With GenticFlow
- • Scale to 2-3x clients with same team
- • 50% ticket reduction across portfolio
- • Techs get full context on every ticket
- • Clients love self-service + fast resolution
- • Unique offering that commands premium pricing
Built for MSPs
Multi-tenant architecture, flexible billing, and white-label options.
Multi-Tenant Management
Manage all clients from single dashboard. Per-client policies, branding, and reporting. Isolated data for compliance.
Flexible Billing
Per-client or per-endpoint pricing. White-label invoicing. Markup for your margin. Built-in usage tracking.
Differentiated Offering
Offer clients something competitors don't have. Command premium pricing with measurable results (50% ticket reduction).
White-Label Options
Your brand, your domain, your colors. Clients see YOUR company, not GenticFlow.
Rapid Client Onboarding
Deploy new clients in one morning via their Group Policy. No professional services, no complex setup per client.
PSA Integration
Works with ConnectWise, Autotask, Kaseya, and other PSA tools. Bi-directional ticket sync, time tracking.
MSP ROI Calculator
50%
Ticket Reduction
Across entire client portfolio
2-3x
Client Capacity
With same team size
15-20%
Margin Improvement
Via efficiency gains
Example: 50-Client MSP
Current capacity: 50 clients, 10 techs$1M ARR
With GenticFlow: 125 clients, 10 techs$2.5M ARR
Additional revenue potential:$1.5M/year