Sound Familiar?
- • 180+ tickets per week, queue never empties
- • Team working 50-60 hour weeks just to keep up
- • 15 minutes wasted per ticket gathering basic info
- • Security projects sitting untouched for 6+ months
- • Can't hire, budget frozen
- • 54 tickets per week (50% eliminated via L1)
- • Back to manageable 40-hour weeks
- • Instant context, no more "what's your computer name?"
- • Security upgrade completed in 2 weeks
- • $90K-$120K saved vs. hiring
- • Users happier with instant 24/7 self-service support
Deploy in One Morning. See Results in One Week.
Perfect for SMBs: Group Policy deployment, no complex setup, immediate relief.
Deploy via Group Policy (One Morning)
Install endpoint agents on all computers via Group Policy or MDM. Agents run locally, register automatically. No professional services required.
L1 Self-Service (50% Ticket Elimination)
Users click system tray, describe issue. Agent gathers real-time diagnostics and guides them through fixes. Password resets, disk cleanup, printer issues, all solved without your team.
L2 Context Preservation (85% Faster Resolution)
When escalated, your techs get full conversation history + system diagnostics + integrated tools (remote control, terminal, file transfer). No more "send me screenshots" back-and-forth.
Built for Small IT Teams
No Complex Setup
Deploy via Group Policy in one morning. No professional services, no steep learning curve.
Scale Without Hiring
Support 50-1,000 employees with your existing team. Save $90K-$120K vs. adding headcount.
20-30 hours/week Back
Time back for security projects, infrastructure work, and not working weekends.
50% ticket reduction
L1 self-service eliminates simple issues. Users solve password resets, disk cleanup, printer problems themselves.
30-60 Day ROI
Typical SMBs see positive return on investment in first 1-2 months.
Works With Your RMM
Integrates with existing tools (Datto, ConnectWise, SolarWinds). Not a replacement, a multiplier.