Three Essential Tools, One Interface
Access remote desktop, terminal, and file transfer without leaving the ticket
Remote Desktop Control
Full remote access to user's screen with multi-monitor support
- Real-time screen sharing with low latency
- Multi-monitor support
- Clipboard sharing for copy/paste
- File transfer during session
- Session recording for compliance
- Works through firewalls and NAT
Remote Terminal/PowerShell
Execute commands and scripts remotely without RDP
- Secure shell access (PowerShell, CMD, Bash)
- Command history and output logging
- Run scripts from library
- Elevated permissions when needed
- Multiple concurrent sessions
- Copy/paste support
Secure File Transfer
Upload/download files to endpoints securely
- Drag-and-drop file upload
- Download logs, screenshots, diagnostics
- Transfer encrypted with TLS 1.3
- Size limits configurable per role
- Audit trail for all transfers
- Batch operations supported
Why Integrated Tools Matter
Stop juggling multiple applications for every support session
Everything in One Interface
TeamViewer for remote → RMM for terminal → WinSCP for files → 3 different logins
One interface with all tools integrated → Switch tools without switching apps
Context Already There
User reports issue → Remote in → Ask 'what's the problem again?'
Click from ticket → Full context visible → Remote tools already connected
Secure by Default
Multiple tools = multiple security policies = gaps in compliance
Unified security model → 2FA required → All sessions logged → Audit-ready
Enterprise-Grade Security
Remote access secured with zero-trust architecture
Real-time response
Crystal clear display
All sessions secured