GenticFlow
For IT TeamsFor MSPsHow It WorksMobile AppPricing

Interactive Demo

The support loop, step by step.

Three real scenarios: an end user chat, a ticket, and a device alert. Pick one to watch GenticFlow collect the request, investigate the affected device, apply policy, run the approved fix, verify the result, and record the outcome.

L1 24/7 chatPowered by GenticFlow
inbound
Adele avatar
Adele47 seconds ago
Hi Sarah! This is Adele from GenticFlow, ready to help.
Sarah Chen (Accounting) avatar
Sarah Chen (Accounting)42 seconds ago
Hi, the printer on the 2nd floor stopped working again
Adele avatar
Adele36 seconds ago
Hi Sarah. HP LaserJet 4100 (HP-FLOOR-2)?
Sarah Chen (Accounting) avatar
Sarah Chen (Accounting)30 seconds ago
Yes that one. Tried twice, nothing happens. Other people on the floor say the same thing.
Adele avatar
Adele25 seconds ago
Looking at the spooler on HP-FLOOR-2 now. Clearing the queue and restarting the service.
Resolved in chat with the resolution recorded
Playing chapter 1 of 3: Printer offline

Live Demo

Support can start anywhere. GenticFlow keeps the workflow together.

A user can ask for help in chat, a ticket can arrive from your helpdesk, or a device signal can trigger investigation. GenticFlow connects every starting point to real-time endpoint investigation, governed action, verification, and the resolution record.

What a live demo shows.

Bring a real support issue. We'll show GenticFlow investigate the affected device, apply your policy, run the approved fix, verify the result, and write the outcome back. In a pilot, the same workflow can run on a controlled set of your own devices and support requests.

Request a DemoStart Free
GenticFlow

GenticFlow is where IT teams and MSPs support and manage endpoints from web or mobile, with live device context, remote control, terminal, file access and endpoint actions. It investigates issues, helps technicians act faster, and verifies the outcome, with or without a ticket.

|
Download on the App StoreDownload on the App StoreGet it on Google PlayGet it on Google Play

Product

  • How It Works
  • Interactive Demo
  • Technician Workbench
  • Mobile App
  • Resolution Playbooks
  • Automation Workflows
  • Incident Intelligence

Resources

  • For IT Teams
  • For MSPs
  • Solutions
  • Compare
  • Pricing

Company

  • About
  • Why GenticFlow
  • Partners
  • Careers
  • Contact

Reference

  • Security
  • Integrations
  • Customer Stories
  • Perspectives

© 2026 GenticFlow Ltd. All rights reserved.

Cookie PolicyPrivacy PolicyTerms of Service