GenticFlow
For IT TeamsFor MSPsHow It WorksPricing
All Integrations
IdentityLive

Google Workspace identity integration with GenticFlow

Google Workspace OIDC sign-in for the technician console, client portal, and agent chat

GenticFlow supports Google Workspace through Google OAuth/OIDC. Admins configure a Google Cloud OAuth web application, client ID, client secret, issuer URL, scopes, claim mapping, and organization assignments so technicians and end users can authenticate through Google across the technician console, client portal, and agent chat, with roles mapped from provider groups and accounts created on first sign-in.

Request a Demo

What GenticFlow does with this integration

Google OIDC Authentication

  • Google Workspace is a supported authentication provider type
  • Issuer URL is accounts.google.com
  • Authorization code with PKCE is used for OIDC sessions
  • The Google flow requests offline access when building the authorization URL

OAuth App Configuration

  • Uses a Google Cloud OAuth 2.0 web application
  • Scopes default to openid, email, and profile
  • Google People API can be enabled for profile information
  • Email and name claims are configurable

Provider Assignment

  • Organizations can be assigned to the Google provider
  • Internal Google Workspace OAuth apps can restrict sign-in to the Workspace domain
  • OIDC endpoints are auto-discovered from the issuer URL
  • This Google Workspace page covers OIDC sign-in rather than Google directory sync

How It Works

1

Create a Google OAuth client

Create a Google Cloud web application and add the GenticFlow redirect URI.

2

Configure Google provider settings

Enter the client ID, client secret, issuer URL, scopes, and claim mapping.

3

Discover OIDC endpoints

GenticFlow discovers Google OIDC endpoints from https://accounts.google.com.

4

Assign organizations

Connect the Google provider to the organizations that should use it for supported OIDC sign-in flows.

Identity context for support workflows.

Google Workspace remains the identity provider or directory source. GenticFlow uses supported identity sync and OIDC sign-in flows to connect users, organizations, and sessions to the service desk workflow.

Request a Demo
GenticFlow

GenticFlow is a support operations platform for IT teams and MSPs. It brings investigation, technician action, and automation into one workflow, alongside the tools you already use. Routine issues resolve under your policies, the user stays updated, and anything that needs a technician escalates with the context and writes back to your PSA or ITSM.

|
Download on the App StoreDownload on the App StoreGet it on Google PlayGet it on Google Play

Product

  • How It Works
  • Interactive Demo
  • Technician Workbench
  • Mobile App
  • Resolution Playbooks
  • Automation Workflows
  • Incident Intelligence

Resources

  • For IT Teams
  • For MSPs
  • Solutions
  • Compare
  • Pricing

Company

  • About
  • Why GenticFlow
  • Partners
  • Careers
  • Contact

Reference

  • Security
  • Integrations
  • Customer Stories
  • Perspectives

© 2026 GenticFlow Ltd. All rights reserved.

Cookie PolicyPrivacy PolicyTerms of Service