REST API API integration with GenticFlow
Authenticated API access for automation around GenticFlow data
GenticFlow exposes authenticated API routes for the operational objects the application manages, including connectors, connector data, webhooks, functions, ticketing providers, workflows, dashboards, and role-scoped access. Use the REST API when an external automation needs to read or update GenticFlow state instead of pushing data through an inbound webhook.
What You Get
Authenticated Platform API
- API routes exist for connectors, connector data, webhooks, functions, ticketing providers, workflows, dashboards, and roles
- Access is guarded by the same authentication and permission model as the application
- Server-side routes forward authenticated requests to the backend API
- Use API access for controlled integrations that need to manage GenticFlow resources
Works with Webhooks and Functions
- Use inbound webhooks when external systems need to push data into GenticFlow
- Use custom functions when an AI agent needs a callable operation
- Use REST API routes when an external workflow needs CRUD-style access
- All three surfaces can support event-driven automation patterns
Operational Coverage
- Connector and connector-data routes support integration operations
- Ticketing provider routes expose ticketing setup and sync actions
- Webhook routes manage webhook definitions and ingestion settings
- Function routes manage custom callable functions
How It Works
Authenticate to GenticFlow
Use the same authenticated application context and permissions required for the resource being accessed.
Call the relevant API route
Target the route for connectors, webhooks, functions, ticketing providers, workflows, or another supported object.
Respect role-scoped access
The API enforces the same permission and role boundaries as the product UI.
Combine with automation surfaces
Use REST API calls alongside inbound webhooks and custom functions when a workflow needs both push and pull behavior.
A controlled integration surface.
REST API gives external automation a governed way to work with GenticFlow resources. Use it when another system needs authenticated access to platform objects instead of pushing a one-way event.
See It In Action