InfrastructureLive

Proxmox VE infrastructure context for support workflows with GenticFlow

Proxmox VE inventory and approved VM/LXC power commands

Use this integration to bring infrastructure context into support investigations, escalation packets, and governed response workflows. GenticFlow connects to Proxmox VE directly or through a remote agent to sync nodes, virtual machines, LXC containers, storage pools, physical disks, and ZFS pools. For stored VM and container resources, GenticFlow exposes approved power commands such as start, shutdown, reboot, suspend, resume, and stop where supported.

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What GenticFlow does with this integration

Cluster Resource Sync

Nodes, VMs, LXC containers, storage pools, physical disks, and ZFS pools can be synced
VM and container records include node and VMID context for later commands
Single-item refresh updates VM, container, and node status
Agent mode can collect Proxmox data from inside private networks

Approved Power Commands

Stopped VMs and containers can be started
Running VMs can be shut down, rebooted, suspended, or force stopped
Suspended VMs can be resumed or force stopped
Running LXC containers can be shut down, rebooted, or force stopped

Direct or Agent Mode

Direct mode uses Proxmox API credentials
Agent mode routes discovery and commands through a selected remote agent
Token or username/password authentication is supported by the connector
SSL verification and timeout settings are configurable

How It Works

Connect Proxmox VE

Use direct API credentials or select a remote agent that can reach the Proxmox host.

Sync cluster resources

GenticFlow imports nodes, VMs, containers, storage, disks, and ZFS pools based on enabled sync options.

Expose supported resource commands

Available VM and LXC commands are determined from the stored resource state.

Attach infrastructure evidence to support cases

Support case investigations can include Proxmox state and the command outcome where an approved action was taken.

Infrastructure state tied to support work.

Proxmox VE resources are synced into GenticFlow so infrastructure support cases can include current status, related assets, and supported command outcomes. The operational system remains authoritative while GenticFlow records the evidence in the workflow.